本網站目前僅接受配送至香港及澳門的訂單。

This website currently only accepts orders for delivery to Hong Kong and Macau.

運送方式：

本網站目前可提供以下運送方式，配送地區包括香港島、九龍、新界、離島地區及澳門特別行政區。請勿以郵政信箱作為送貨地址。每份訂單只限送往一個地址。如要將貨品配送不同地址，請按不同地址分開下單。

(1) 香港郵政 （僅限於Discovery Set、Travel Set訂單）提供本地平郵服務，不包括掛號功能。運費將按照香港郵政的郵費作為收取準則。

(2) 順豐速運

(3) 順豐自取點（便利店／智能櫃／自取點）若選用順豐自取服務，客人可於結帳時在地址欄填上指定的順便智能櫃代碼。請必須提供香港或澳門電話號碼以接收收件代碼。順便智能櫃列表

有關順豐7-11便利店 / Ok便利店取件地址詳情，請參閱順豐網站 或向我們查詢。

訂單一經確認送出即無法更改送貨地址，Ainla 不會對訂單上的錯誤地址負上責任。如顧客因個人理由未能收件，請自行與相關快遞服務供應商聯絡安排。

Shipping method:

This website currently provides the following shipping methods, which include delivery to Hong Kong Island, Kowloon, New Territories, Outlying Islands, and the Macau Special Administrative Region. 

Please do not use a post office box as the delivery address. Each order is only limited to one address. If you want to deliver products to different addresses, please place separate orders for each address.

(1) Hong Kong Post (only available for Discovery Set and Travel Set orders) provides local standard mail service without tracking services. The shipping fee will be charged according to Hong Kong Post's postal fee criteria.

(2) SF Express

(3) SF Express Pickup Point (convenience store/smart locker/pickup point) 

If SF Express Pickup service is selected, customers can fill in the designated SF Express Smart Locker code in the address field at checkout. Hong Kong or Macau phone number must be provided to receive the receipt code. (順便智能櫃列表)

For details of SF Express 7-11 Convenience Store / Ok Convenience Store pickup address, please refer to the SF Express website or contact us.

Once an order is confirmed and sent, the delivery address cannot be changed. Ainla will not be responsible for any incorrect address on the order. If a customer fails to receive the item for personal reasons, please contact the relevant express service provider to arrange for the delivery.

確認訂單後，正常情況下，所有貨品將於約5個工作天內寄出。

於正常情況下，透過順豐速運寄送的貨品於2-3個工作天內送達收件地址。香港較偏遠地區或澳門地區則需要額外3-4個工作天。

若您遲遲未收到商品，請盡速透過電郵 (sales@ainla.co) 與銷售人員聯絡。

After confirming the order, under normal circumstances, all goods will be shipped within approximately 5 working days.

Under normal circumstances, goods shipped via SF Express will be delivered to the recipient's address within 2-3 working days. For more remote areas in Hong Kong or Macau, an additional 3-4 working days may be required.

If you have not received the goods for a long time, please contact our salesperson as soon as possible by email (sales@ainla.co).

如使用香水產品後，出現任何敏感的情況，請立刻停用並儘快求醫。

任何不符合我們條款和條件的訂單，Ainla Limited 保留取消訂單的權利。

If any skin irritation occurs after using perfume products, please stop using them immediately and seek medical attention as soon as possible.

Ainla Limited reserves the right to cancel any orders that do not comply with our terms and conditions.

所有貨品不設退換。

All goods are non-refundable and non-exchangeable.